As the COVID-19 pandemic continues to change the way restaurants operate, it is more important than ever to adjust to these rapidly evolving times. Customers around the world expect more options from their favorite restaurants, as eating indoors is seen as a health risk. Fortunately, there are many alternatives to traditional food that restaurants can offer their customers. A good practice to follow is that, for every review you receive, you, as the restaurant owner, should respond to it.
If they are satisfied with their service, ask them to visit your restaurant's Facebook page or Google My Business and leave you a review. Additionally, don't write a bad review while you're at the restaurant instead of talking to the manager about any issues that may have arisen, such as a rude waiter or a cockroach. Writing a restaurant review is an excellent way to express your enthusiasm for a favorite restaurant or to alert potential diners about a particularly disappointing experience. When writing a review, make sure that it accurately reflects the typical experience someone might expect to have at that restaurant.
Ask them to review the atmosphere of their dining room, their new menu, or the service they received while they were there in their own restaurant.