A social media review can take the form of a star rating scale, thumbs up or down, descriptive blocks of text, or even labels, photos and recommendations. Business review websites, such as Yelp, point to the growing importance of review monitoring in managing a company's online reputation. This includes a customizable “leave a review” button for the company's website to attract traffic to the BBB review site.
What is the use of social review sites?
A social media review can take the form of a star rating scale, thumbs up or down, descriptive blocks of text, or even labels, photos and recommendations. Business review websites, such as Yelp, point to the growing importance of review monitoring in managing a company's online reputation.
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